The PS5 Controller is the first gamepad released by Sony Computer Entertainment for its PlayStation home video game console. Based on the basic button configuration embellished with Nintendo’s Super NES controller, the PlayStation controller has added a second pair of shoulder buttons for the middle fingers. However, many users report that the PS5 controller did not charge while playing the issue. This problem indicates that the PS5 controller did not charge when trying to start and play the game on the PC or console with the PS5 controller connected/attached.
Since Sony launched its next-generation console, the PlayStation5 DualSense controller, the PS5 controller has not been charged on recurring complaints from aspiring gamers. If your PS5 controller is not charging when plugged in, you do not need to worry as you are not alone. Ideally, when you press and hold the PS5 button. The charge level of the battery should appear on the screen when the light turns orange to indicate that it is charging. In the end, you should get 8 solid gaming hours from a single charge. However, this does not apply to most people because the controller refuses to fully charge or is not fully charged. In this guide, you will learn about the various reasons why your PS5 controller may not charge and what you can do to fix the problem.
How To Fix The PS5 Controller Not Charging:
If you have trouble charging your PS5 controller. In this Troubleshooting Guide, we will explain the causes of this problem and how to fix it.
1. Use another charging cable:
The first thing you want to do is check the charging cable in your controller to see if there is a problem with the cable. One way to do that is to use the same charging cable to charge another PS5 controller. If the controller does not charge, it means you have a problem with the cable. If you can not find another controller to try the cable, you can use another cable in your primary cable.
Either way, you can decide whether or not to invest in a new charging cable. If you want to permanently fix the PS5 controller not charging problem, make sure it is original, ranging from Type-C to Type-A. It is important to note that USB hubs are not reliable, as they may fail after some time due to poor product quality leading to a lower power transfer rate, so use a separate cable instead.
2. Clean out the USB ports:
Most people are not aware that USB ports can accumulate dirt, so they should never inspect them and remove dirt and foreign objects. Loose contact between the ports can interfere with the power supply, so check the ports to see if there is anything on both the USB ports and your PlayStation 5 console. If you find yourself blocking the connection or damaging the USB ports in any way, gently remove the dirt using a compressed air can. Avoid placing anything inside the port to clean the port as it may damage the port. And if the PS5 controller is not charging even after you clean the dirt, you will need to replace the charging port by the official seller or get it directly from the PlayStation official website.
3. Use a charging dock:
If you have a charging dock, try using it to power up your controller. The charging dock is more reliable than the cable, which is easily damaged. Additionally, you will benefit from having your controllers on the floor and having one that will help keep them in order and safe. If you do not have one, you can buy a proprietary unit or get a third-party charging dock if you are looking for a more affordable unit.
4. Update your controller firmware:
Most people will skip checking for updates until the problem pops up, but you should check for updates from time to time to see if there is a charging problem. The general reason is that most newer devices come with bugs and the PlayStation 5 DualSense is no exception. Like most manufacturers, Sony releases updates from time to time to fix these bugs, so you may want to update both your PS5 controller.
Here’s how to check and update your controller firmware.
- Make sure your PS5 is connected to the Internet.
- Go to Settings.
- Go to System> System Software
- And then System Software Update and Settings> System Software Update.
Now wait for the system to check for updates and if it does update, do not try to turn off your PS5.
5. Reset your PlayStation 5 Controller:
This step should be a last resort if each other solution fails. Disconnect the controller from the console or from the charging port. This indicates that the console is not a problem but firmware-related. Resetting your controller will restore its factory reset status. Here’s how to reset your PlayStation 5 controller.
- Check for a small hole under the L2 button. This hole is the reset button.
- Insert a needle or toothpick to press the button in this hole.
- Hold down the button for a few seconds.
- Release it and you will see a controller reset to fix the failure
If none of the above methods work for you, it is safe to say that your console or controller is damaged. And it’s time for you to knock on the Sony service center door or you can contact them online. Opens in a new tab. If your PS5 is under warranty and the damage is not physical, you will need to replace your controller or console. We hope we can guide you through understanding why your PS5 controller may not be charging and what you can do to help prevent this from happening again in the future.