As for internet connections, Ethernet is the best way to connect. It offers low latency (transfer speed), is stable and reliable, and is easy to set up and maintain. Best of all, it’s usually faster than WiFi, making it perfect for homes that consume a lot of multimedia content or connect multiple devices at once. A wired network connection is supposed to be easier to use. However, it is not always safe. Sometimes, you lose internet access due to connectivity issues. But this kind of problem is very common and can be experienced by almost everyone with Ethernet connectivity.
However, the downside to Ethernet is that when it doesn’t work properly, troubleshooting can be a nightmare because so many things can cause an error message. If your Ethernet is connected and still have no internet access, you know there is a problem. But there is no need to worry as it can be easily fixed. In this post, we are going to explain some easy methods to solve this “Ethernet connected but no internet” issue. If you are related to this problem, then you should read this article.
1. Restart Your Router:
The first thing you should do is restart your router and computer before trying more complicated solutions. Restarting the router and computer will allow your computer to get the soft reset it needs to access the Internet.
Follow the steps below to reset your computer and router:
- Shut down your computer.
- Turn off your router/modem and disconnect them from the power supply.
- Leave them unplugged for several minutes.
- Plug the power cable back into the router/modem and turn on your computer.
- Make sure the Ethernet cable is still connected and check if the issue is resolved.
If you follow these steps and reset your computer and modem and you still receive the same “No Internet Access” message, you can continue with the other solutions recommended below and the problem will eventually be resolved.
2. Check your DNS Settings:
You may lose your internet access due to problems with DNS settings. To solve this problem, you need to follow these steps.
- Press Win + R simultaneously on your keyboard.
- Enter “ncpa.cpl” in the box and press enter key.
- Right-click on your network connection and select Properties.
- Now double-click on the Internet Protocol Version (TCP/IPv4) option.
- Make sure that both Obtain a DNS server address automatically and Obtain an IP address automatically are selected. After that click OK.
- Check if your internet connection is stable. If the problem persists, proceed to the next step.
- Select the Use the following DNS server addresses option.
- Now change your server address to Google public DNS server addresses (22.214.171.124/126.96.36.199)
After that click OK.
- Now your internet problem is solved. To confirm, check if you can access the Internet.
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3. Disable your Device’s Security Software:
If none of your devices have internet access, the problem is most likely caused by the antivirus software on your android device. For example, Avast Antivirus prevents users from accessing the Internet. This happens due to a bug in the software. If you cannot access the Internet due to interference from your antivirus software, you should disable it. Apart from that, you should also run a malware scan to detect the presence of any malicious app that may be tampering with your internet connection.
4. Check Whether There Is a Damaged Ethernet Port:
After you restart or soft reset your hardware, the next step I recommend you do is:
- Check the Ethernet ports on your computer and your router or modem. If these ports are damaged or not in good condition, it may cause no internet access.
- Check that your Ethernet ports are in good condition and make sure they are firmly plugged into the wall and router or modem. If they are definitely attached, unplug your Ethernet cables from your router and computer, plug them back in, and then check on your computer to see if the problem is fixed.
- If you still don’t have Internet access, plug the Ethernet cable into a different port and check on your computer to see if the problem is resolved.
- If there are damaged parts or any other defective hardware, you will need to search for replacements and install them.
However, there is no evidence that the problem is caused by damaged Ethernet ports, so I recommend you try the next solutions below to rule out other causes to prevent buying new hardware.
5. Run Windows Security Scan:
If you regularly download media and apps from unknown sources on the web, you might have infected your PC with malicious files. Such bogus and corrupted files can mess with the Wi-Fi network connection. It’s time to remove them using built-in Windows security.
- Open the Windows Security app
- Select Virus & threat protection and run a quick scan.
Losing internet access can be an annoying problem. But luckily, this problem can be solved with some simple solutions. Try these methods and you should be able to fix your ethernet connection but no internet problem. If you have any query related to this guide then comment in the comment box.